Business Etiquette...achieving a competitive edge in business
To get to the top of the business or professional world means gaining an extra edge over the competition. If you're polished and self-assured, people will be impressed and judge you favourably and often it's their first judgement that sticks.
Companies prefer to employ people who can effectively interact with clients and colleages; people who can conduct themselves confidently in the boardroom or dining room; people, above all, who have good social skills.
Business Etiquette...achieving a competitive edge in business provides the strategies to achieve success by demonstrating what to do, when to do it, and most importantly, how to do it. What you'll discover in this book is:
- the appropriate grooming, dress and accessories for every occasion—for men and women
- the 'make-or-break' handshakes and how to make smooth and effective introductions
- business card etiquette and valuable follow-up techniques
- the art of small talk and how to mix and mingle
- how to create an impressive résumé
- how to write and deliver speeches, toasts and oral reports
- gender etiquette—when and if to stand, open a door, buy the drinks and pay for lunch, and
- wining and dining tips—whether as a host or as a guest.
From faxing to fauxpas, this book is the perfect reference to teach you and your team not only to nurture existing business relationships, but also how to increase them.
STOCK CLEARANCE $10.00 plus postage. New Holland Publishers
